Homebly Privacy Policy

Last updated: 10/2025

 

Welcome to Homebly!
We built Homebly to make home management simple, smart, and stress-free. Your trust means everything to us, and we’re committed to protecting your privacy and keeping your personal information safe.

This Privacy Policy explains how we collect, use, and protect your information when you use our website (homeblyapp.com) or the Homebly mobile app (the “App”).

1. Information We Collect

We collect a few different types of information to make Homebly work smoothly for you.

1.1. Information you provide

When you create a Homebly account (either with your email or through Google, Apple, or another social login), we collect:

  • Your name and email address
  • Property details (like addresses, home type, room names, etc.)
  • Photos or documents you upload (for example, images of your appliances, receipts, or warranties)
  • Notes, reminders, and any other data you choose to save in the app

1.2. Automatically collected information

We also collect some basic technical and usage data to help us improve Homebly, such as:

  • Device information (phone model, browser type, operating system)
  • Log and usage data (how often you use the app, which screens you visit)
  • General location data (city or region level only)
  • Analytics data collected through tools like Google Analytics or Firebase

2. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Deliver the core features of Homebly (like saving your property data, documents, and maintenance reminders)
  • Enhance your experience with AI — for example, automatically recognizing details from a photo of your appliance or providing helpful home maintenance suggestions
  • Send important notifications, reminders, and updates
  • Process payments and manage your subscription through Stripe, the App Store, or Google Play
  • Improve the app through anonymous analytics and user feedback

We do not sell your personal data.

3. AI and Third-Party Services

To make Homebly smarter and more helpful:

  • Photos and item details you provide may be securely sent to trusted AI partners (like OpenAI or Google Cloud) to identify appliances or enrich your data.
  • We use third-party tools such as:
    • Stripe for secure payment processing
    • Firebase or similar services for cloud storage and authentication
    • Google Analytics for anonymous usage insights
    • These services process your data only as needed to help us provide and improve Homebly.

4. Data Sharing

We only share your information in a few limited cases:

  • With your permission — for example, when you invite another household member to view or co-manage your property.
  • With service providers who help us run Homebly (hosting, analytics, payments).
  • When required by law — if we receive a valid legal request.

We never sell your information to advertisers or other third parties.

5. How We Protect Your Data

We use modern security practices to keep your data safe, including:

  • Encrypted data transmission (HTTPS and SSL)
  • Secure cloud storage and restricted access
  • Regular monitoring and security updates

While no online service is 100% risk-free, we take security seriously and continuously improve our safeguards.

6. Your Choices and Rights

You’re always in control of your information.

You can:

  • Access or update your data through your account settings
  • Delete items, properties, or your entire account at any time
  • Contact us if you want a copy of your data or need help removing it

To request data deletion or assistance, email us at support@homeblyapp.com.

7. Children’s Privacy

Homebly is designed for adults managing their homes and is not intended for anyone under 18 years old. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll post the new version here and update the “Last Updated” date at the top. If changes are significant, we’ll also notify you in the app or by email.

9. Contact Us

If you have any questions or concerns about this policy or your data, please reach out to us:
support@homeblyapp.com
www.homeblyapp.com